What do Our Customers Have to Say?

I was skeptical that I could cut my monthly bill and get faster internet, but that’s exactly what happened when we switched to your Fiber service. We were constantly butting heads with Xfinity’s 1TB limit, and with two remote workers and three kids streaming, buffering was a nightly issue. Now, thewhole house can be online—multiple streams, video calls, downloads—and the service is flawless. Pure Wi-Fi team made the setup a breeze. If you are tired of overpaying for mediocre speeds in Muskegon, this is the solution.

I finally got rid of my old cable internet (and all the headaches that came with it). The difference with fiber optics is astonishing. The high-speed service is not only faster on paper, but it feels so much more stable—no more random speed dips during peak usage. The installation team was professional, clean, and quick, getting the new fiber connection run seamlessly. If you’re using Xfinity’s aging copper infrastructure in Muskegon, switching to fiber is a non-brainer.

As a serious gamer and heavy streamer, I needed an internet connection that was not only fast but consistently reliable. Something I just couldn’t get with Xfinity (Comcrap) and their constant outages and data caps… Switching to Frontier Fiber with PureMiWiFi.com was the best decision, I’ve ever made. The installationhad its issues, but Ryan made it smooth, and the speeds are incredible. Everything opens instantly, and my ping is now rock-solid now 3-5 ms. Best of all, I dealt with local people, like Megan & Ryan, who understood my needs and got me set up perfectly. This is a massive upgrade for any heavy internet user in Muskegon like me!

Living in the country should not mean we cannot have the same access to great internet as others. Pure Broadband MI has given us that. Anthony was able to work with us to give us the best signal possible for our area. Thank you for providing us with great customer service.

We just moved into a new house out in the country and found out we couldn’t get the same service we had before. We called up these guys and they had us connected in no time! We can watch our favorite shows and use our phones great. Super easy to use and greatcustomer service! Thanks so much!

We stream all the time, while on our phones, and our daughter is also streaming and on her phone. Occasionally we’ll get some buffering but it’s usually short lived. We don’t lose our internet in the rain or snow or wind. Significantly cheaper than what we used to payfor HughesNet and we couldn’t stream like we do now. Anthony was wonderful to work with! Very, very happy!

Only option I could find for rural internet that was not a satellite. Moved from the Grand Rapids, had fiber and this was the closest solution. The beautiful part is I’m living where I want, don’t have to deal with the rat race and have internet like the city. Big thankyou to Anthony and Rick for getting me over 100 speed and unlimited data.

The speed of the fiber Wi-Fi is absolutely outstanding—everything is instant! That’s the technical benefit. The real-life benefit is the customer service. It’s like having an IT department right here in town that actually cares. When I had a question, I didn’t have to navigate a massive corporatephone tree, I talked to a helpful local person right away. This combination of “Fiber Fast” performance and genuine, local, friendly support is why I highly recommend this provider to anyone in the Muskegon area.

I was skeptical at first, having been burned by every other rural internet option, especially costly, slow satellite service. However, this company delivered on every promise. We’ve been with them for over three years, and the service is incredibly robust. The latency is low and the speeds are high, which is a miraclefor our location. What sets them apart, though, is their personalized touch. Their customer service team is responsive, friendly, and accessible—being able to talk to a real person for support or billing questions is a huge stress-reducer. This isn’t just “better than satellite”, its the BEST you can get.

Running a business from my home office requires an internet connection I can genuinely trust for video conferencing and large file transfers. This service delivers on that promise. The speeds are symmetrical 2,000 FAST upload and download. Even better than the technology is the simplicity of the service: no confusing bills, no robot menus, anddirect access to a helpful local team. The transition was quick, and my service has been perfect ever since.

Anthony from Pure Broadband Michigan was incredibly friendly and thorough in explaining all their services. The installation was quick, free, and completely hassle-free. Best of all, their fiber internet is not only far more affordable than Xfinity, but it’s also dramatically faster. The upload speed alone has been a game-changer for me — Ican upload large video and photo files in a fraction of the time, and I can livestream smoothly in stunning 4K quality.

I was also happy to be able to use my existing router as an extender to provide additional signal in my home and directly plug in devices in my office.

I’ve been using Pure Broadband Michigan for nearly a year now, and the service has been rock-solid — no issues, and virtually no interruptions. If you’re looking for faster, more reliable, and less expensive internet, the amazing team at Pure Broadband Michigan is highly recommended.

I had been having multiple outages from my previous Internet provider.

I had the pleasure of speaking with Megan from Pure Broadband Michigan. She got me signed up and the installation went smoothly. The high speed service has been great. I like that they followed up to see how things were going with my service. They have great customer service.

As someone living in the country, my internet options were always limited to satellite, which came with its own set of frustrations. That was until this provider came along, and they’ve truly been a game-changer! We’ve been loyal customers for many years now, and I can confidently say it’s the best internet service we’ve ever had out here. The speed and reliability are fantastic, but what truly sets them apart is their outstanding customer service. Being able to reach them directly via text is incredibly convenient and makes such a huge difference. I highly recommend them to anyone in a rural area looking for a reliable and efficient internet solution that far surpasses traditional satellite options. You won’t be disappointed!

We live way out in the country and thought we were stuck with slow satellite for ever. We tried them all Exede, Hughes Net, Starlink, Dish. Then we found Pure Broadband Michigan. Their team installed service fast, gave great advice, and now we’re streaming, working from home, and gaming—no data caps, no buffering. Theyeven helped us find fiber for our business in the city!

Was thankful to get fiber internet through this company. I was have internet problems and couldn’t get someone out till Tuesday but Anthony went out of his way and helped me get temporary service. Thats what’s going above and beyond truly means. Thank you Anthony for helping us out today!

We switched to Frontier Fiber through a local Pure MI Wi-Fi in Muskegon, setup was seamless. I used to dread calling my old ISP, robots, hold music, and hair pulling confusion with non US agents. Now I have a local number and local people who actually care. It’s been a huge upgrade in speedand customer service.

My husband Bill and I were born before the 1950’s, and to be honest, we’re not very tech-savvy. Switching to a new internet provider felt overwhelming. From the beginning, Anthony went above and beyond. He patiently spent hours walking us through everything, helping us understand how fiber internet works, what would saveus the most money, and how to get the most out of our service. After installation, he continued to help us over the phone, making sure all our devices—TV, phones —were connected and an we know how to use them. It’s rare to find customer service this personal and dedicated in today’s world. We felt cared for every step of the way. And the internet speed? Absolutely incredible. No more buffering or slow connections. Everything loads instantly, and it’s been the most reliable internet we’ve ever had.

If you’re considering upgrading, especially if you’re not a tech expert, I can’t recommend this company enough. The frontier fiber internet is top-of-the-line, and the support team is truly outstanding.

Very reliable internet service. Always great customer service, easy to reach and speak to someone if you ever need. Much better than the satellite internet we had previously.

Great speed and wonderful IT department to help keep those great speeds up and running!

We switched with PureMiWiFi.com over to Frontier Fiber Optics to get better internet and it works WONDERS! Anthony is amazing; I recommend using them for fiber internet.

Finally a company where customer service is at the forefront. Easy transition and love that I have a person to contact instead of a robot. The transition was smooth and the quality of the fiber optic cable has been outstanding.

Very good people Answers the phone night and day you call and helps in every way possible

Pure Broadband Michigan has been an exceptional company to work with.They were able to provide quality internet cellular service for us when internet in the northern Michigan was very limited and we had experienced poor service with a satellite company. They provide excellent service, they go above and beyond, which was very much appreciated. Fiberoptic recently became available and we decided to go with that option.

We encourage anyone that needs an internet service to give Pure Broadband Michigan an opportunity. Thank you

Wife has been working from home since covid started (never had to go back). We haven’t had any problem with speed or connections as we did with previous provider. From the beginning we have been very happy with this service.

Struggled ever since we moved in to this house. Now I have Wi-Fi

Finally a company where customer service is at the forefront. Easy transition and love that I have a person to contact instead of a robot. The transition was smooth and the quality of the fiber optic cable has been outstanding.

Helped explain everything and set us up.

Anthony and his whole team have been extremely communicative and helpful. Great pricing, very easy to work with and frontier fiber has been fast and reliable! Thanks again!

It almost seemed too good to be true when I first heard that I could have real FIBER internet installed at my home in Three Rivers at no install cost, and that it would slash my Xfinity bill by two-thirds. I was skeptical, I decided to take the leap—and I’m beyondpleased that I did!

The service was exactly as promised by Racquel, our local representative, and even surpassed my expectations. Now, every member of my household can be online simultaneously without any drop in speed. Working from home has become nothing short of a dream come true. The internet speed have transformed my daily life.

I must give all the credit to Racquel for her exceptional customer service, she visited me at my home took all the time I need to understand, let me take my time to decide, no pressure. I regret not signing up earlier to take advantage of the promotional rate she initially offered. Although I ended up paying a couple of dollars more per month, the level of service I’m receiving is worth it —honestly, I’d willingly pay six times the price for this quality of internet and customer service.

A heartfelt THANK YOU to Racquel and the entire team for bringing this game-changing service to Three Rivers. For those considering upgrading their internet, I highly recommend seizing this opportunity without hesitation. You won’t regret it!

PBBM CountyWide has been our internet provider for almost 10 years. Amazing to be able to call customer service and a live person answers. Just like any service there is random outages, but couldn’t ask for more. Its so worth it. For the longest time we couldn’t even get service ( satelliteonly ) and was happy to find a company that could service us with real broadband and to have such good support. VFW Post 5315

Super helpful in the setup process. Nice to talk with a person who answers right away. Was less than 24 hours from initial conversation to install and setup. Great company to work with!

Excellent customer service and product!! Always professional and courteous. Internet worked perfectly!

I’ve heard of Fiber internet but didn’t understand how it worked. Took a leap of faith, that the guy at my door was telling the truth. I WAS WOWED! Everything opens instantly and everyone in the house is now able to use multiple devices at same time and I thought Xfinitywas highspeed… They cant compare. I was paying over $110 for “Xfinity Fast 300Mb” and lucky to see 150. Pure Broadband’s Fiber Speed Test 998 Down and 983 Up and only $65 total with all fees. BOOM!

AMAZING, as a gamer I was having troubles with Xfinity (Comcrap) service and had to reboot modem many times a week and we had went over the 1tb limit a few times… Called around and talked to Megan at Pure Broadband and she knew her stuff, was able to help me find a packagethat was faster than xfinity could ever dream of and it was 1/4 the cost. “MIND BLOWN”

Was installed the next day and took less than 2 hours. Fastest PING I have ever seen. Now able to Twitch stream my game as I play it.

Best solution I could get. Had to pay a lot to get the service at my house. Tried trial indoor radio first, then went with outdoor install to get fastest speed. End of the day I’m happy with it. Dealt with Megan and Chris.

We are rural and purewifi has worked great for us. Great customer service. Anthony and Megan have been great to work with!

I have been using Anthony and his team for over a decade. They always go the extra mile and provide local service you just can’t get from the large companies. Looking forward to the next decade!

Thanks to Anthony and his team at pure broadband MI super patient with me and always going the extra mile to give me what we need for out internet service it’s fast , reliable and affordable thanks again

Thank you to Anthony and his team for setting up our new tower service in the country. The system is providing faster speeds than we never thought possible. We can stream without issues. Never thought this would be possible living in a very rural area. City people shouldn’t have all the amenities and now optionsare there for everyone.

great internet and customer service. glad i have them

Was transparent, educated me and was honest. I wanted to do business with them, but they recommended another provider that would be a better fit for our family. 😁 will not get that anywhere else. Champions!

We’ve been using satellite internet for the last few years, thinking it was the best available in our location. But working from home, the old service wasn’t cutting it. Now, not only is working from home better, but we can stream/game without issues. I highly recommend puremiwifi!